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FAQ

If your questions are not covered below, you can chat with us or email us at support@ideafestivals.com

  • WHAT IS IDEA FESTIVALS
    IDEA is a hybrid concept collapsing online arts learning with ....
  • HOW IS IDEA DIFFERENT FROM OTHER FESTIVALS
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • WHY SHOULD I SIGN UP
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • HOW DOES IDEA WORK
    HOW DOES IDEA WORK
  • HOW OFTEN DO LESSONS RUN
    HOW OFTEN DO LESSONS RUN
  • WILL I HAVE ACCESS AFTER THE CLASSES ARE OVER?
    WILL I HAVE ACCESS AFTER THE CLASSES ARE OVER?
  • DOES IT MATTER WHICH TIMEZONE I’M IN
    DOES IT MATTER WHICH TIMEZONE I’M IN
  • HOW DO PEER GROUPS AND FEEDBACK WORK
    HOW DO PEER GROUPS AND FEEDBACK WORK
  • DO YOU HAVE A REFUND POLICY
    DO YOU HAVE A REFUND POLICY
  • WHAT HAPPENS IF I MISS A DEADLINE OR DO NOT MAKE IT TO A CLASS?
    WHAT HAPPENS IF I MISS A DEADLINE OR DO NOT MAKE IT TO A CLASS?
  • DO I TAKE THE CLASSES AT HOME?
    DO I TAKE THE CLASSES AT HOME?
  • ARE CLASSES LIVE? DO I HAVE TO LOG IN AT A SPECIFIC TIME ?
    ARE CLASSES LIVE? DO I HAVE TO LOG IN AT A SPECIFIC TIME ?
  • CAN I TAKE CLASSES WITH A FRIEND
    CAN I TAKE CLASSES WITH A FRIEND
  • DO YOU HAVE AN REFERRAL PROGRAM
    DO YOU HAVE AN REFERRAL PROGRAM
  • CAN I TAKE MULTIPLE COURSES AT ONE TIME
    CAN I TAKE MULTIPLE COURSES AT ONE TIME
  • CAN I CREATE A CLASS
    CAN I CREATE A CLASS
  • WHAT CLASSES WILL BE ADDED NEXT?
    WHAT CLASSES WILL BE ADDED NEXT?
Image by Andrew Haha Lee

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